New York Resources

New York State Resources and Services

New York State Veteran Population


In 2022, 580, 856 veterans lived in New York. 

That's a 34.39% decrease since 2012.


New York has the 9th-highest veteran population in the nation. Based on the data, the largest group of veterans in New York served in the Vietnam era.


Proportion of NYC Veterans by Borough

Queens: 27.9%

Brooklyn: 25.7%

Manhattan: 18.3%

Bronx: 17.9%

Staten Island: 10.2%

New York City Veterans Demographics (2016)

  • 210,808 NYC Veterans  (6.5% Female, 93.5% Male)
  • 189,808 Active Duty veterans 
  • 21,000 Reserve and National Guard veterans  

Proportion of NYC Veterans by Borough

  • Queens: 27.9%
  • Brooklyn: 25.7%
  • Manhattan: 18.3%
  • Bronx: 17.9%
  • Staten Island: 10.2%

NYC Veterans by Era of Conflict

  • Vietnam: 29%
  • Korea: 13%
  • Gulf War: 11%
  • WWII: 11%
  • Post 9/11: 11%


The New York State Department of Veterans Services (DVS)

The NYS DVS advocates on behalf of New York’s Veterans and their families, as individuals and as a group, to ensure they receive benefits granted by law for service in the United States Uniformed Services. DVS provides free benefits advising. Experienced and dedicated advisors — each a Veteran — work in a network of field offices across the state and offer Veterans and their families with professional help to resolve social, medical, and economic matters.


Veterans Benefits Advisors assist the claimant — whether a Veteran, spouse, child, or parent — in completing applications, obtaining necessary documentation, and filing claims for a broad spectrum of federal, State, local, and private Veterans’ benefits.  Veterans Benefits Advisors also assist by responding to follow-up correspondence and, appealing an unfavorable ruling. By working closely with other State, federal, local, and private agencies, DVS utilizes the expertise and resources of others to help Veterans and their families with specific needs, such as economic, employment, rehabilitation, medical treatment, home health care, education, and tax exemption.


Veterans Affairs and Veteran Offices

  • Veterans Affairs Offices

    Veterans Affairs Offices / Locations


    Find VA Locations : Find a Veterans Affairs location or in-network community care provider. For same-day care for minor illnesses or injuries, select Urgent Care for facility type. Following are a list of locations and contact information for New York.


    Crisis Hotline at 988 - Talk. Text. Chat. 24/7


    VA Health Connect: 800-877-6976


    Signing in to VA.gov

    Get answers to your questions about signing in to VA.gov to manage your benefits and services online. 


    Managing your VA.gov profile

    Your VA.gov profile has your contact, personal, and military information. Keep reading to find out how to keep your profile up to date.


    New York VA Regional Benefit Office

    201 Varick Street

    4th Floor

    New York, NY 10014

    Main number: 800-827-1000


    Newark VA Regional Benefit Office

    20 Washington Place

    Newark, NJ 07102

    Main number: 800-827-1000


    Margaret Cochran Corbin VA Campus

    423 East 23rd Street

    New York, NY 10010-5011

    Main number: 212-686-7500

    MH: 212-686-7500, ext. 4656

    Contact:


    James J. Peters VA Medical Center

    130 West Kingsbridge Road

    Bronx, NY 10468-3904

    Main Number: 718-584-9000

    MH: 718-584-9000, ext. 5172

    Contact:


    Brooklyn VA Medical Center

    800 Poly Place

    Brooklyn, NY 11209-7104

    Main number: 718-836-6600

    MH: 718-836-6600, ext. 4165

    Contact:


    Harlem VA Clinic (closed)

    55 West 125th Street CRRC

    11th Floor, Room 1101

    New York, NY 10027-4544

    Main number: 646-273-8125

    MH: 212-686-7500, ext. 4656

    Contact:


    Staten Island Community VA Clinic

    1150 South Ave

    3rd Floor, Suite 301

    Staten Island, NY 10314-3404

    Main number: 718-761-2973

    MH: 718-836-6600, ext. 4165

    Contact:


    St. Albans VA Medical Center

    179-00 Linden Boulevard

    Queens, NY 11424-1468

    Main number: 718-526-1000

    MH: 718-836-6600, ext. 4165

    Contact:


    Thomas P. Noonan Jr. Outpatient Clinic

    4701 Queens Blvd

    Sunnyside, NY 11104-1623

    Main number: 718-741-4800

    Contact:


    Yonkers VA Clinic

    124 New Main Street

    Yonkers, NY 10701-4126

    Main number: 914-375-8055

    MH: 918-584-9000, ext. 5237

    Contact:


    Jersey City VA Clinic

    115 Christopher Columbus Dr

    Jersey City, NJ 07302-3551

    Main number: 201-435-3055

    MH: 973-676-1000, ext. 1421


    Hackensack VA Clinic

    385 Prospect Ave

    Prospect Plaza

    Hackensack, NJ 07601-2570

    Main number: 201-342-4536

    MH: 973-676-1000, ext. 1421


    Paterson VA Clinic

    11 Getty Ave

    DePaul Ctr Bldg. 275

    Paterson, NJ 07503-2650

    Main number: 973-247-1666

    MH: 973-676-1000, ext. 1421


    Buffalo Regional Office

    Visitor Engagement Reporting Application (VERA)

    Visitors seeking assistance from the Public Contact Team at the Buffalo Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).  VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. Please follow this link to schedule the appointment. You will receive email confirmation of your appointment. 


    You may also call 716-857-3327 or email PCTC.VBABUF@VA.GOV to schedule an appointment for an interview. A Buffalo VARO representative will notify you of the scheduled appointment.


    VA Regional Benefit Satellite Office at Northport VA Medical Center

    79 Middleville Road

    Building 9, Room 103

    Northport, NY 11768

    Main number: 631-261-4400, ext. 7192


    VA Regional Benefit Satellite Office at Samuel S. Stratton Department of Veterans Affairs Medical Center

    113 Holland Avenue

    Room C308

    Albany, NY 12208

    Main number: 518-626-5692


    Hartford VA Regional Benefit Office at Newington VA Clinic

    555 Willard Ave

    Newington, CT 06111

    Main number: 800-827-1000



  • Veteran Service Officers

    Veterans Service Officers (VSO)


    Veteran Service Officers will help you write and submit your benefits claims to the VA. Their services are free. They will help you gather the information that supports your claim. Once the claim is filed they will help you track the claim through the system. They can also help you file appeals for denied claims.


    It is important that you use a Veteran Service Officer. They will help you avoid the delays that missing paperwork or improperly filled out claims can cause.


    If you need help filing a claim or appeal, you may want to work with an accredited attorney, a claims agent, or a Veterans Service Officer (VSO). We trust these professionals because they’re trained and certified in the VA claims and appeals processes. They can help you with VA-related needs.


    VSOs work on behalf of Veterans and service members—as well as their dependents and survivors. Find out more about accredited representatives and how they can help you.


    Accredited representatives and VSOs need to meet these requirements:

    • Pass an exam
    • Pass a background check
    • Take continuing-education courses to make sure they’re providing the most up-to-date information

    What does an accredited representative or a VSO do? Accredited representatives and VSOs can help you understand and apply for VA benefits, like these:

    • Financial support (monthly payments)
    • Education
    • Veteran Readiness and Employment (VR&E)
    • Home loans
    • Life insurance
    • Pension
    • Health care
    • Burial benefits

    These trained professionals can also help in these ways:

    • Help you gather supporting documents (like a doctor’s report or medical test results)
    • File a claim or appeal on your behalf
    • Provide added support, like helping with transportation to medical appointments or emergency funds.

    Note: If your claim has a clear factual or legal error, your accredited representative or VSO can request a faster Higher-Level Review decision through a new pilot program called Claim Accuracy Request (CAR).


    Recognized organizations and individuals can legally represent a Veteran, service member, dependent, or survivor before VA. 

    Non-recognized organizations and individuals can provide information, but can’t be representatives.

    Note: Veterans Service Officers work for Veterans Service Organizations (both are called VSOs), as well as for local government offices.


    New York State Dept. of Veterans' Services

    Contact us by phone:

    Main Line; 518-474-6114

     Contact us by email:

    DVSInfo@veterans.ny.gov

    Mailing Address:

    2 Empire State Plaza

    17th Floor

    Albany NY, 12223


    American Legion

    201 Varick Street, 4th Floor

    New York, NY 10014

    (212)807-3066

    Mon-Fri: 9am-2pm


    DAV National Service Office

    201 Varick Street, 4th Floor

    New York, NY 10014

    (212)807-3157

    Mon, Tues, Thurs, & Fri: 8:30am-3pm

    Wed: 8:30am-12pm


    Paralyzed Veterans of America

    201 Varick Street, 4th Floor

    New York, NY 10014

    (212)807-3114

    Mon-Fri: 8am-4:30pm


    United War Veterans

    (212)693-1476

    Mon-Fri: 7am-4pm


    Newark, NJ VA Regional Office

    20 Washington Place

    Newark, NJ 07102

    (973) 297-3378


    New York City Dept. of Veterans' Services

    1 Centre Street

    22 nd Floor, Suite 2208

    New York, NY 10007

    (212) 416-5250



  • Supportive Services for Veteran Families (SSVF) Programs

    Supportive Services for Veteran Families (SSVF)


    Section 604 of the Veterans' Mental Health and Other Care Improvements Act of 2008, Public Law 110-387, authorized VA to develop the SSVF Program. Supportive services grants have been awarded to selected private non-profit organizations and consumer cooperatives that will assist very low-income Veteran families residing in or transitioning to permanent housing. Grantees will provide a range of supportive services to eligible Veteran families that are designed to promote housing stability.


    Albany (NY) Housing Coalition, Inc.

    The Supportive Services for Veteran Families (SSVF) program provides Rapid Re-Housing and Homelessness Prevention services to homeless and near homeless Veterans and their families. Case managers and veterans, togethe, create sustainable housing plans.


    The Supportive Services for Veteran Families (SSVF) Program at Soldier On is a door-to-door outreach campaign assisting veterans and their families who are homeless or at risk of becoming homeless. The outreach program aims to assist veterans and their families before they become homeless in New York State, New Jersey, Pennsylvania, and western Massachusetts.

    Soldier On

    425 North Main Street, Building 6

    Leeds, MA 01053

    1-866-406-8449

    278 Clinton Avenue

    Albany, NY 12210

    (518) 465-5251

    admin@ahcvets.org

    If you or someone you know could benefit from the Soldier On program, contact our Transitional Housing Intake Coordinator, Daniel Hawkins:

    Cell: (413) 207-7605

    Fax: (413) 582-3035

    dhawkins@wesoldieron.org


    Services for the UnderServed (S:US/NYC)

    We envision a city where everyone has a roof over their head, is healthy, productive and can enjoy the social connections that create a life of purpose. We’re a nonprofit with a staff of 1,800 that provides $273 million in services. Our efforts are supported by various local, state and federal government entities as well as foundations, corporations and individual donors. Most importantly, our vision allows us to deliver the same quality of services to one individual or to thousands. No challenge is beyond our scope.

    463 7th Avenue, 17th Floor

    New York, NY 10018

    (212)633-6900

     info@sus.org

    17 Battery Place, 7th fl. Suite 732

    New York, NY 10004

    Veteran Services - Denise Peart

    (646) 472-4618

    dpeart@sus.org

    Director - Adam Wawrynck

    (917) 816-8654

    awawrynek@sus.org


    Volunteers of America-Greater New York (VOA-Greater New York) 

    VOA is an anti-poverty organization with a rich 125-year history of serving our neighbors in need. Our vision is fueled by our experience as a leading provider of services to families and individuals experiencing homelessness in the greater New York area. Through more than 60 programs located in New York City, Northern New Jersey, and Westchester County—including emergency shelters, transitional housing, and permanent supportive housing—we deliver services to more than 11,000 adults and children annually. We are also the largest provider of residential services for veterans within a coalition that has virtually ended chronic homelessness for veterans in New York City.

    Veteran Help Line; (855) 273-8255

    135 West 50th Street , 9th Floor

    New York, NY 10020

    (212) 873-2600

    349 E. 149th St. Suite 803

    Bronx, NY 10451

     HMIS Coordinator - Malia

    Housing Specialist - A Hawkins

    ahawkins@voa-gny.org


    HELP USA (NYC)

    HELP USA believes that housing is only the beginning. Once people no longer worry about having a place to sleep at night, they can focus on building better lives for themselves, their families, and their communities. We offer people facing poverty and homelessness safe homes as well as the support they need to live independent, fulfilling lives.

    115 East 13th Street

    New York, NY 10003

    (212)400-7000


    Jericho Project (NYC) is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services.

    245 West 29th St, Ste 902

    New York, NY 10001

    (646)624-2341

    Veteran Assistance Program

    SSVF (646) 970-7170

    Outreach (929) 823-4943

    veterans@jerichoproject.org

    Program Specialist - Dominque Thompson

    (646) 970-7160 x7170

    dthompson@jerichoproject.org

    Veteran Employment Services 

    Coordinator - Ayisha McKenzie

    (646) 920-5198

    amckenzie@jerichoproject.org



  • Vet Centers

    Vet Centers


    Vet Centers are community-based counseling centers that provide a wide range of social and psychological services, including professional counseling to eligible Veterans, service members, including National Guard and Reserve components, and their families. Counseling is offered to make a successful transition from military to civilian life or after a traumatic event experienced in the military to include military sexual trauma (MST). 


    New York State Division of Veterans Affairs

    250 Schermerhorn Street Room 211

    Brooklyn , NY 11201

    Phone: (718) 613-3735

    (212)807-3162

    Mon-Fri: 8am-4pm


    Bronx Vet Center

    2471 Morris Avenue

    Suite 1A

    Bronx, NY 10468-5450

    Direct line

    718-367-3500


    Brooklyn Vet Center

    25 Chapel Street

    Suite 604

    Brooklyn, NY 11201-1954

    Direct line

    718-630-2830


    Manhattan Vet Center

    519 8th Avenue

    Suite 2401

    New York, NY 10018

    Direct line

    212-951-6866


    Staten Island Vet Center

    60 Bay Street

    Staten Island, NY 10301

    Direct line

    718-816-4499


    Rochester Vet Center

    2000 South Winton Road

    Building 5, Suite 201

    Rochester, NY 14618

    Direct line

    585-393-7608



  • Non-VA Veterans Transitional Programs (New York)

    Other Transitional Services for Veteran Families (NYC)


    According to Veterans Affairs, about 250,000 Service members transition to civilian life each year. The Transition Assistance Program (TAP) provides information, resources, and tools to Service members and their loved ones to help prepare for the move from military to civilian life. In addition to the 250, 000 military to civilian life transitioning veterans, approximately 35,000 veterans are experiencing homelessness and another 160,000 veterans are incarcerated. Despite public opinion, most vulnerable veterans are not eligible for VA benefits and must rely on the communities for access to resources and services.


    Transitional Services for New York, Inc. (NYC)

    Transitional Services for New York, Inc. is a comprehensive, community-based mental health organization located in New York City.  We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.  

    Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first  while respecting ourselves and each other as we provide hope to those who participate in our programs.

    10-16 162nd Street,

    Whitestone, NY, 11357

    Phone: (718) 746-6647

    Site: https://www.tsiny.org/


     90-27 Sutphin Blvd,

    Jamaica NY 11435

    Phone: (718) 526-8400

    Contact Person: Andrew Luong

    Contact Phone: (718) 526-8400, ext.7186

    Contact Email: andrew.luong@tsiny.org


    Black Veterans For Social Justice (NYC)

    Homeless Veterans Reintegration Program

    Homeless Veterans Reintegration Programs are initiatives supported by the United States Department of Labor to recruit, assess, counsel, train, and place homeless veterans into employment in all five boroughs of New York City. BVSJ places special emphasis on supportive retention of veterans and provides this service regardless of gender identity, size of family unit or criminal justice history. The project also serves veterans who are HIV+ and refers veterans to housing.

    We provide and specialize in the following services:

    • Job Placement
    • Vocational Training
    • Resume Development
    • VA Benefits Counseling
    • Interview Attire
    • Transitional and Permanent Housing Placement
    • Transportation for Job Interviews
    • Employment Workshops and Job Club

    665 Willoughby Ave,

    Brooklyn, NY 11206

    Phone: (718) 852-6004


    For an appointment please contact:

    HVRP1 Employment Specialist: (718) 852-6004 Ext. 252

    HVRP1 Job Coach: (718) 852-6004 Ext. 269

    Or email us at: hvrp1@bvsj.org


    Employment Specialist - Durrell Osborne

    Phone: (718) 852-6004 x421

    Phone: (646) 573-6082

    Email: darrellosborne@bvsj.org


    Bowery Residents' Committee, Inc.

    BRC Outreach Teams work where they are most needed 24/7 - 365 in the NYC Subways, Penn Station, Grand Central Station, in partnership with the NYC City Department of Homeless Services, the MTA, Amtrak, Downtown Alliance, and the East Midtown Partnership. Providing services for:

    • Homeless Outreach
    • Transitional Housing & Shelter
    • Permanent Housing
    • Substance Abuse Services
    • Mental Health Services
    • Workforce Development
    • Services for Older Adults
    • Children & Families

    BRC Compliance: BRC holds itself to a high ethical and compliance standard as part of our compliance program. To anonymously report concerns of fraud, waste, abuse, compliance concerns or ethics complaints, please use the following: 

    Website: https://www.lighthouse-services.com/brc  

    Toll-Free Telephone: English-speaking USA and Canada: 833-985-5050 | Spanish-speaking USA and Canada: 800-216-1288

    E-mail: reports@lighthouse-services.com (must include name BRC with report)

    Fax: 215-689-3885 (must include name BRC with report)

    Mail: Compliance Officer, Bowery Residents’ Committee, Inc.


    Bowery Residents' Committee, Inc.

    131 West 25th Street,12th Floor

    New York, NY 10001

    Phone: 212.803.5700

    Email: info@brc.org

    Outreach contact: Marcus / Theresa




  • Documents and Identifications (NYC)

    Resource Guide - Documentation (pdf)


    While documentation is not needed to apply for various benefits and access to resources, the veteran will eventually be asked to verify the information they give these agencies, so the quicker the veteran provides necessary documents, the faster their eligibility will be determined.


    It is imperative to meet with the shelter case worker to obtain a Shelter Residency Letter which will ease some of the governmental red tape. It is important for the veteran to check with their case worker for updates and to not automatically assume these documents have been requested.


    Lack of documentation is the number one complaint for obtaining sustainable housing, so ensure all documents are updated and enrollments completed.


    Eligibility & Documentation Checklist

    Checkmark each item the veteran has in their possession and currently updated. Be sure to enroll in each program that supports housing and other entitlements.

    • Cellphone:  
    • E-mail Account:  
    • DD-214  
    • Bank/Credit Union debit card  
    • Birth Certificate  
    • State ID or Driver’s License  
    • EBT Benefits card  
    • IDNYC card  
    • Passport  
    • Veterans Affairs ID card  
    • Social Security card  
    • Local Library card  
    • VA Award Letter  
    • 2010e Mental Health form  
    • Checking/Savings Acct statement
    • Documentation & Identification Resources

    Cellphone: Unless the veteran is assured that their phone (and plan) are secure from disconnection, it is best to get a free government phone as soon as possible and use that number for all housing matters. SafeLink Wireless is a government supported program that provides free cell phone service each month for income-eligible customers. In addition to the Safelink portal, veterans can also find phones and iPads at most HRA offices around the city. There are also individual cell phone providers:

    Tatyana: (347)254-8245

    Amirys (646)668-7408 (Spanish)

    For more information: https://portal.311.nyc.gov/article/?kanumber=KA-02961 


    Email Account: Veterans who receive a lot of email might find it easier to establish an alternative email account as to keep track of any/all messages coming in that might otherwise end up in spam folder. It is recommended that all documents are scanned and then emailed to the account which can then be forwarded to any necessary contacts.


    DD-214: A veteran should be able to obtain a copy of their DD-214 at a VA Regional office, but unless the DD214 is in the veteran’s C-file or easily accessed, the VA isn’t so inclined to assist the veteran to obtain an updated DD214.


    The last duty station and military post of discharge should have a copy. Submit a military records request to get your DD214 or other military service records through the MilConnect website. Click: https://milconnect.dmdc.osd.mil/milconnect/ 


    Birth certificate: A veteran’s DD-214 can substitute for a birth certificate until an original is obtained. Click: https://www.cdc.gov/nchs/w2w/index.htm


    IDNYC: IDNYC is a card for all New Yorkers, from all backgrounds, and from all five boroughs. The free, municipal identification card for New York City residents provides access to a wide variety of services and programs offered by the City. IDNYC cardholders enjoy benefits and discounts offered by businesses and cultural institutions across the five boroughs. 

    IDNYC Application Centers:

    1112 St Nicholas Ave, Manhattan

    2865 W 8th St #1, Brooklyn

    Click: https://www.nyc.gov/site/idnyc/index.page 


    State Identification or Driver’s License: You must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. Although not required, we strongly encourage making a reservation to be certain you will be allowed entry into the office. For 'In-Person Services' to make sure the service you need is available.

    Be prepared:

    • Select the underlined links for more information.

    • For license, permit, non-driver ID or registration transactions complete the DMV Document Guide. Schedule a Road Test. To reserve a time for a road test, see schedule and take a road test.


    Follow these steps to get your first time New York State commercial driver license (CDL). If you already have a CDL, you can renew or replace your CDL. You can also download the Steps to get a Commercial Driver License Resource Guide (PDF) for reference. Get the New York State Commercial Driver's Manual (CDL-10) online or from a DMV call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.


    License Express Location: 

    145 West 30th Street,

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM.

    (Reservations are recommended.)

    Click: https://dmv.ny.gov/driver-licensess 


    Dept of Motor Vehicles Offices:

    Manhattan Offices:  

    159 E 125th St., 3rd Fl., (718) 966-6155

    366 W 31st St.,       (212) 645-5550

    145 W 30th St., (718) 966-6155 

    11 Greenwich St., (212) 645-5550 


    Brooklyn Offices: 

    625 Atlantic Ave 2nd Ave., (212) 645-5550

    2875 W 8th Street, (518) 486-9786

    5015 New Utrecht Ave., (718) 407-3190

    55 Hanson Place


    Bronx Offices:  

    696 E Fordham Rd., (718) 966-6155 

    1350 Commerce Ave., (518) 402-2567 


    Queens Offices:

    168-46 91st Ave., 2nd floor (518) 486-9786

    30-56 Whitestone Expy., (518) 486-9786 

    168-35 Rockaway Blvd. (718) 966-6155


    Staten Island Office:

    1775 South Ave


    Click: https://dmv.ny.gov/driver-licenses


    Social Security card: The veteran can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more. Be aware that not all offices can process SS card replacements.


    Social Security Admin. Offices:

    Manhattan Offices:  

    *650 E 12th St.  

    237 W 48th St., 5th floor  

    123 William St., 3rd floor  

    345 E 102nd St., 4th floor  

    302 W 126th St., 4th floor

     

    Brooklyn Offices: 

    195 Montague St., 7th floor


    Bronx Offices: 

    2501 Grand Concourse

    1380 Parker St.


    Queens Offices:

    155-10 Jamaica Ave., 3rd floor  

    31-08 37th Ave.

    Click: https://www.ssa.gov/ 


    Passport: You can only make an appointment by calling: 1-877-487-2778.

    New York Passport Agency

    Greater New York Federal Building

    376 Hudson Street

    New York, NY 10014-3621

    Click: https://travel.state.gov/content/travel/en/passports.html 


    New York City Library Card: The New York Public Library (NYPL) is a public library system in New York City. With nearly 53 million items and 92 locations, the New York Public Library is the second largest public library in the United States. The library has branches in the boroughs of the Bronx, Manhattan, and Staten Island. The city's other two boroughs, Brooklyn and Queens, are not served by the New York Public Library system, but rather by their respective borough library systems.. https://www.nypl.org/ 


    VA Award Letter: For veterans that are service-connected, it is important to have an updated award letter from VA Regional. In most instances, the veteran’s award letter must be updated every 180 days to assure continued eligibility in various programs including HUD/VASH. An award letter can also be requested by calling the VA Benefits line


    Proof of where you live:

    • Statement from landlord/primary tenant

    • Current rent receipt or lease, or mortgage records

    • Shelter Residency Letter from their case manager


    Proof of Income (if any):

    • Current pay stubs

    • Current income tax return

    • Updated VA disability award letter (condition & rating every 90 days)

    • Updated checking and savings accounts printouts


    Proof of Current Immigration Status:

    • USCIS documentation

    Receiving Supplemental Nutrition Assistance Program (SNAP) benefits will not affect your immigration case or lead to deportation.


    2010e Mental Health Letter (NYC): This is a standard necessity for Supportive Housing programs such as HASA or Long-Term Care Services and provided to the organization brokering the housing. For veterans pursuing supportive housing, it is mandatory to have the 2010e completed by their mental health care provider. Do not allow anyone to tell you a 2010e is not necessary for supportive housing. 


    Checking/Savings Account Statement: This is not something that will be required from NYCHA to begin the process for housing, but banking statements will be required before signing the lease.

  • Rental Assistance Forms & Documents

    Rental Assistance Forms & Documents (NYC)

    Forms and Documents

    Download important information and application forms for rental assistance programs.

    The following programs are being replaced by CityFHEPS. Clients currently receiving these benefits will be moved to CityFHEPS when they renew.

  • HUD/VASH and Housing Programs

    Rental Assistance Forms & Documents (NYC)

    Download important information and application forms for rental assistance programs.

  • Medical and Healthcare Centers

    VA Health Connect: 800-877-6976


    Signing in to VA.gov

    Get answers to your questions about signing in to VA.gov to manage your benefits and services online. 


    Managing your VA.gov profile

    Your VA.gov profile has your contact, personal, and military information. Keep reading to find out how to keep your profile up to date.


    New York VA Regional Benefit Office

    201 Varick Street

    4th Floor

    New York, NY 10014

    Main number: 800-827-1000


    Newark VA Regional Benefit Office

    20 Washington Place

    Newark, NJ 07102

    Main number: 800-827-1000


    Margaret Cochran Corbin VA Campus

    423 East 23rd Street

    New York, NY 10010-5011

    Main number: 212-686-7500

    MH: 212-686-7500, ext. 4656

    Contact:


    James J. Peters VA Medical Center

    130 West Kingsbridge Road

    Bronx, NY 10468-3904

    Main Number: 718-584-9000

    MH: 718-584-9000, ext. 5172

    Contact:


    Brooklyn VA Medical Center

    800 Poly Place

    Brooklyn, NY 11209-7104

    Main number: 718-836-6600

    MH: 718-836-6600, ext. 4165

    Contact:


    Harlem VA Clinic (closed)

    55 West 125th Street CRRC

    11th Floor, Room 1101

    New York, NY 10027-4544

    Main number: 646-273-8125

    MH: 212-686-7500, ext. 4656

    Contact:


    Staten Island Community VA Clinic

    1150 South Ave

    3rd Floor, Suite 301

    Staten Island, NY 10314-3404

    Main number: 718-761-2973

    MH: 718-836-6600, ext. 4165

    Contact:


    St. Albans VA Medical Center

    179-00 Linden Boulevard

    Queens, NY 11424-1468

    Main number: 718-526-1000

    MH: 718-836-6600, ext. 4165

    Contact:


    Thomas P. Noonan Jr. Outpatient Clinic

    4701 Queens Blvd

    Sunnyside, NY 11104-1623

    Main number: 718-741-4800

    Contact:


    Yonkers VA Clinic

    124 New Main Street

    Yonkers, NY 10701-4126

    Main number: 914-375-8055

    MH: 918-584-9000, ext. 5237

    Contact:


    Jersey City VA Clinic

    115 Christopher Columbus Dr

    Jersey City, NJ 07302-3551

    Main number: 201-435-3055

    MH: 973-676-1000, ext. 1421


    Hackensack VA Clinic

    385 Prospect Ave

    Prospect Plaza

    Hackensack, NJ 07601-2570

    Main number: 201-342-4536

    MH: 973-676-1000, ext. 1421


    Paterson VA Clinic

    11 Getty Ave

    DePaul Ctr Bldg. 275

    Paterson, NJ 07503-2650

    Main number: 973-247-1666

    MH: 973-676-1000, ext. 1421


    Buffalo Regional Office

    Visitor Engagement Reporting Application (VERA)

    Visitors seeking assistance from the Public Contact Team at the Buffalo Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).  VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. Please follow this link to schedule the appointment. You will receive email confirmation of your appointment. 


    You may also call 716-857-3327 or email PCTC.VBABUF@VA.GOV to schedule an appointment for an interview. A Buffalo VARO representative will notify you of the scheduled appointment.


    VA Regional Benefit Satellite Office at Northport VA Medical Center

    79 Middleville Road

    Building 9, Room 103

    Northport, NY 11768

    Main number: 631-261-4400, ext. 7192


    VA Regional Benefit Satellite Office at Samuel S. Stratton Department of Veterans Affairs Medical Center

    113 Holland Avenue

    Room C308

    Albany, NY 12208

    Main number: 518-626-5692


    Hartford VA Regional Benefit Office at Newington VA Clinic

    555 Willard Ave

    Newington, CT 06111

    Main number: 800-827-1000

  • Vocational Rehabilitation & Employment

    New York State Department of Labor Veterans’ Program

    The New York State Department of Labor Veterans’ Program has specialized staff that are dedicated to helping veterans and eligible persons gain a competitive edge in today’s labor market. As a veteran or eligible person, you receive priority services in all New York State employment and training programs for which you are eligible and qualified. This priority of service is guaranteed by federal law and by the New York State Veterans Bill of Rights for Employment Services. We are proud to offer Priority of Service to veterans and their eligible spouses. This means that if you served on Active Duty in the United States Armed Forces, you will:

    • Be served first by the next available staff member

    • Get first priority for jobs and training for which you are eligible and qualified.


    Disabled Veterans’ Outreach Program Specialists

    Disabled Veterans' Outreach Program Specialists (DVOPs) are disabled veterans themselves. They provide individual career services exclusively to veterans and eligible persons who have significant barriers to employment. They also provide a full range of employment services, including comprehensive assessments, individual employment plans, job referrals, referrals to training and support services, and resume and interview preparation assistance.

    Local Veterans’ Employment Representatives

    Local Veterans' Employment Representatives (LVERs) staff are also veterans. They specialize in advocating on behalf of veterans and eligible persons with business, industry, and community organizations to promote employment and training opportunities. They also provide services for veterans and eligible persons, including job matching and job placement, conduct employer outreach, inform Federal contractors of the process to hire qualified veterans, and promote credentialing and licensing opportunities. https://dol.ny.gov/services-veterans 


    New York State Department of Labor Veterans’ Program

    The New York State Department of Labor Veterans’ Program has specialized staff that are dedicated to helping veterans and eligible persons gain a competitive edge in today’s labor market. As a veteran or eligible person, you receive priority services in all New York State employment and training programs for which you are eligible and qualified.


    This priority of service is guaranteed by federal law and by the New York State Veterans Bill of Rights for Employment Services. We are proud to offer Priority of Service to veterans and their eligible spouses. 


    This means that if you served on Active Duty in the United States Armed Forces, you will:

    • Be served first by the next available staff member

    • Get first priority for jobs and training for which you are eligible and qualified.

.

  • Homeless Shelters

    Veteran’s Housing and Homeless Prevention Programs (NYC)


    Homelessness is a complex social issue that has increasingly become part of the federal, state and local dialogue and impacts communities at every level. The common thread among homeless families and individuals is the lack of affordable housing, living wages and poverty. Independently and with other federal agencies, VA strives to meet the needs of Veterans at risk of homelessness by providing various services that promote permanent housing and help Veterans achieve their full potential. Here are a few VA programs that are helping prevent homelessness among Veterans.


    Homeless Coordinators

    Name: Elizabeth Steiner

    Title/Program: Network Homeless Coordinator

    Facility/Station Number: New Jersey HCS (Station 620)

    Office Phone: 718-741-4055, ext. 7524 (M-W);  914-7370-4400, ext. 203084 (Th-F)

    E-mail: Elizabeth.Steiner@va.gov


    Homeless Programs (NYC):


    Institute for Community Living

    125 Broad Street

    New York, NY 10004

    212.385.3030

    www.ICLINC.org 


    Certified Community Behavioral Health Center

    Are you a veteran and would like to receive services like counseling, peer support, or help with employment, in the Greater East New York/Brownsville area? Contact:


    JOHNATHAN ANDERSON -Veterans Specialist

    2581 Atlantic Ave. 1st floor

    Brooklyn, NY 11207

    Cell: (917) 938-4297

    Email: Johnathan.anderson@iclinc.net


    Prevention Assistance and Temporary Housing Office (PATH)


    The PATH office is an intake center for families with children in New Yok City who are in need of emergency shelter. PATH determines eligibility and provides those families with placement in temporary shelters:


    PATH CONTACT

    152 East 151st St.,

    Bronx, NY 10451

    (917)521-3900


    Shelter Intakes Centers (NYC)


    NYC Intake for Homeless Men  

    400-430 East 30th St.  

    Manhattan, NY 10016  

    (718)557-1399


    Franklin Women’s Intake Shelter

    1122 Franklin Ave. (Near 166th St.) 

    Bronx, NY 10460 

    (718)842-9797


    Adult Family Intake Center

    400-430 East 29th St.

    Manhattan, NY 10016


    Families with Children under 21/Pregnant women

    151 East 151st St.

    Bronx, NY 10451


    Homeless Shelters (Veterans)


    Borden Avenue Veterans Residence

     21-10 Borden Ave,

    Long Island City, NY 11101

    Phone: (718) 784-5690


    Colonial Hotel Homeless Shelter

    88-55 161st St

    Jamaica, NY 11432

    (718) 262-1675


    Patriot House II

    864 Glenmore Avenue

    Brooklyn, NY 10451-5603

    Corporate Office:

    340 West 85th Street

    New York, New York 10024

    (646) 685-0202

    New York City Women's Shelter Intakes


    Equinox Domestic Violence Services

    95 Central Avenue

    Albany, NY 12206

    (518) 434-6135


    Franklin Shelter (Women only)

    1122 Franklin Avenue

    Bronx, NY 10456

    Call: 311


    Brooklyn Women's Shelter

    116 Williams Avenue

    Brooklyn, NY 11217

    Call: 311


    Cornerstone Manor

    45 Carlton Street

    Buffalo, NY 14203

    (716) 852-0761


    Haven House

    PO Box 451, Ellicott Station

    Buffalo, NY 1420

    (716) 884-6000


    Nassau County Coalition Against Domestic Violence

    250 Fulton Avenue, 3rd floor

    Hempstead, NY 11550

    (516) 572-0700

    Hotline: (516) 542-0404


    Jamaica Armory (Women only)

    93-05 168th Street

    Jamaica, NY 11434

    Call: 311


    The Bowery Mission

    227 Bowery

    New York, NY 10002

    (800) Bowery-1


    Shelters of Saratoga

    14 Walworth Street

    Saratoga Springs, NY 12866

    (518) 581-1097


    The Salvation Army of the Syracuse Area

    677 South Salina Street

    Syracuse, NY 13202

    (315) 475-1688


    Vera House

    PO Box 365

    Syracuse, NY 14309

    (315) 468-3260 - 24-hour Crisis and Support Line



  • Housing Preservation and Development (NYC)

    Housing Preservation and Development (NYC)

    Our mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods. We do this by maintaining building and resident safety and health, creating opportunities for New Yorkers through housing affordability, and engaging New Yorkers to build and sustain neighborhood strength and diversity. If you’re a public housing resident and have an inquiry or complaint in your neighborhood, you may contact your local Borough Management Office.

    • Bronx: 718-409-8626

    • Brooklyn: 718-491-6967

    • Manhattan: 917-206-3500

    • Queens/Staten Island: 718-553-4700

     

    Division of Code Enforcement offices are currently open Monday, Tuesday, Thursday, and Friday from 10:00am-2:00pm. 

    Division of Neighborhood Preservation offices are open Monday to Friday from 9:00am-4:00pm.

    Please visit or call the Service Center in your borough for more information.


    Division of Code Enforcement

    • Obtain information on the requirements of the Housing Maintenance Code and Multiple Dwelling Law.

    • Obtain information about housing code violations existing at your property and guidance on how to address them.

    • Request inspections for the dismissal of corrected violations. 

    • Obtain complaint information.

    • Use designated computers to access information about your property or HPD services. 

    • Obtain Departmental forms, including Property Registration.

    • Learn more about our services.

    Bronx

    1932 Arthur Avenue, 3rd Floor

    Bronx, NY 10457

    212-863-7050


    Brooklyn

    701 Euclid Avenue

    Brooklyn, NY 11208

    212-863-6620


    Brooklyn

    345 Adams Street

    Brooklyn, NY 11201

    212-863-8060


    Manhattan

    94 Old Broadway, 7th Floor

    New York, NY 10027

    212-863-5030


    Queens

    120-55 Queens Boulevard

    Kew Gardens, NY 11424

    212-863-5990


    Staten Island

    10 Richmond Terrace

    Staten Island, NY 10301

    212-863-8100


    Division of Neighborhood Preservation

    • One-on-one counseling on property management, finances, low-interest loans, grants, and other housing matters.

    • Assistance to owners regarding correction and removal of housing code violations.

    • Guidance regarding prevention of future housing code violations.

    • Landlord-tenant mediation.

    • Assistance with arranging access to facilitate repairs.

    • Assistance to tenants regarding housing issues and repairs.

    • Referrals to other HPD units/divisions, other City agencies and community organizations.


    Bronx / Manhattan

    1932 Arthur Avenue, 3rd Floor

    Bronx, NY 10457

    212-863-7100


    Brooklyn / Staten Island / Queens

    345 Adams Street, 10th Floor

    Brooklyn, NY 11201

    212-863-7400


  • Real Estate, Brokers, and Landlords

    Following are a list of real estate agents, brokers, landlords, and agencies that assist veterans obtain sustainable housing.


    The Real Estate Board of New York

    The Residential Listing Service is your listings system that powers the listing data of our

    members firms across New York City. Visit: https://www.rebny.com/


    NYS Board of Real Estate

    New York Department of State plays a critical role in helping to reinvigorate the State’s economy and make its communities more livable. The Department’s divisions, committees and commissions provide a vast array of services, to serve as a vehicle to make New York State’s communities more resilient and progressive to improve the lives of it residents by helping launch new business across the State. Visit: https://dos.ny.gov/nys-board-real-estate 

    Homes for Veterans Program

    This program, through the State of New York Mortgage Agency (SONYMA), offers fixed-rate mortgages with interest rates 0.375% below the already low-interest rates charged on SONYMA mortgages with down payment assistance. Visit: https://veterans.ny.gov/homes-veterans-program

     

    Veteran-friendly Real Estate Agents

     

    K Land Realty (NYC)

    For most families, choosing a new home is the biggest financial decision they will ever make. There are many complicated decisions involved in choosing a home. As the top team of real estate professionals in the local market, we'll negotiate the best prices and terms for you and answer all of your questions as they arise.

    K Land Realty

    Juanita George, Realtor

     81-15 Queens Blvd, Ste. 203

    Elmhurst, NY 11373

    917-226-7329

    rentingnow@yahoo.com

    K Land Application

    New York Housing Disclosures

    New York Housing Anti-Discrimination Disclosure


    Joan Campbell (845) 270-4744

    Sharon {347)424-2251

    Henrico (914)663-2188

    Mireya (917)921-4438 

    Owen (917)418-8486

    Darrel (347)683-5152 

    Nelson (917)769-8590

    Guy (914)953-4075 

    Larry (646)262-1776

    David (929)228-6644 

    Ian (347)284-8930

    Mr. E (646)363-5321 

    Alonzo (914)299-0420

    Lee Harris (718)820-2061 

    Michelle (646)404-2964 

    Khayan Harris (718)993-1101

     


    When contacting these agents, it is preferred to first text. Be sure to tell them that The Forgotten Veteran referred you. As more real estate professionals come forward, they will also be added to this list.


  • Mental Health Resources and Programs

    Find community locations and resources for mental health care providers including Urgent Care. Following are a list of locations and contact information. For Veterans contacting these agencies, any name provided will be your reference individual, and not necessarily that person you will speak with directly.


    Veterans Resource Guide - Mental Health



    If you are in crisis, call the Crisis Hotline at 988 - Talk. Text. Chat. 24/7


    We're here to listen and help with problems like

    • stress, 
    • depression, 
    • anxiety, or 
    • drug and alcohol use. 

    For you or someone you care for.


    VA Health Connect: 800-877-6976

    Crisis Services/Mental Health: Mobile Crisis Teams


    Mobile Crisis Teams can provide mental health engagement, intervention and follow-up support to help people remain connected with treatment providers. The teams may offer a range of services, including:


    • Assessment
    • Crisis intervention
    • Supportive counseling
    • Information and referrals, including to community-based mental health services

    New York Mental Health Hotlines

    Around 21% of New Yorkers suffer from some form of mental illness. Around 9% suffer from depression, which is much higher than the national average of around 6%. Furthermore, right around half of New York residents with a mental illness receive no treatment for it. The homelessness and poverty issues faced especially in NYC contribute to poor overall mental health.

    Get In Touch - 866-903-3787


    VETERANS' MENTAL HEALTH COALITION OF NEW YORK CITY


    the Veterans Health Alliance of long island


    NYC Department of Health & Mental Hygiene (DoHMH) has a number of resources available for individuals experiencing mental health conditions in their day-to-day lives. For a full list please visit their website. 

    DOHMH Directory of Health Topics

    Contact:

  • Legal Services

    Many veterans return to civilian life and find themselves facing personal challenges, including mental health problems or substance use, that are unique to life after military service. Criminal behavior, mental health problems and substance abuse often stem directly from service in combat zones and may be amplified by reentry into civilian life.

    New York State Unified Court System


    There are numerous organizations and agencies that cater to veterans struggling with legal issues whether civil or criminal. 


    City Bar Justice

    Veterans Assistance Project

    (212) 382-4722 or request on-line.

    --Veterans Benefit issues


    Legal Services NYC

    (917) 661-4500 Hotline

    Call Monday-Friday, 10 am – 4 pm. 

    --Brooklyn Campus: Legal Clinic – 1st Tuesday of every Month

    16th floor PRRTP, 8 am to 12 noon.

    --LSNYC also assists veterans in a range of civil legal matters including housing, family law, child support, Social Security, VA benefits, healthcare proxy, wills, power of attorney, immigration, employment law


    Veteran Advocacy Project

    Phone: (646) 602-5620

    40 Rector Street, 9th floor, NY, NY

    Email: contact@veteranadvocacy.org

    --Discharge upgrades, evictions, and more


    Volunteers of Legal Service

    www.volsprobono.org - Last Wills and Testaments, Health Care Proxies, Powers of Attorney & other advance directives using volunteer attorneys. To make a referral, either have the veterans fill out the intake form, call Pete Kempner directly at 347-521-5504, or give the veteran this number for a phone screening.


    Hofstra Veterans Law Clinic

    --Provides free representation to low-income Veterans seeking to appeal a denial of VA disability compensation benefits and to Veterans seeking a discharge upgrade. Phone screening

    (516) 463-5934 between 9:00 AM and 5:00 PM, Monday - Friday, or email LawClinic@Hofstra.edu


    New York City Small Claims Court

    Anyone 18 years of age or over can sue in Small Claims Court. If you are younger than 18, your parent or guardian may sue on your behalf. Only an individual can sue in Small Claims Court. Corporations, partnerships, associations, or assignees cannot sue in Small Claims Court. However, they can be sued in Small Claims Court.



  • Transportation and Transit

    Using Google Maps

    In addition to the QR reader, you will want to assure you also have any maps app that you can enter the address provided and look for directions.


    Citi Bike Rentals

    Citi Bike bikes can be unlocked from one station and returned to any other station in the system. 

    • Single ride - $4.49/ride
    • Day pass - $19/day
    • 30 minutes on a classic bike.
    • Unlimited 30-minute rides.
    • $0.23/min thereafter.

    Perfect for visitors exploring the city. 

    Together, Citi Bike and Healthfirst are expanding access to bikeshare through $5 monthly memberships for NYCHA residents and SNAP recipients. No annual commitment required. https://citibikenyc.com/ 


    NYC Metro Transit Authority: The NYC MTA consists of the New York City buses, subways, and ferries. The Fair Fares NYC is a city program created to help New Yorkers with low incomes manage their transportation costs. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount ($1.35) on subway and eligible bus fares:

    • Individuals 65 years or older
    • A yearly income under $14,580
    • Receiving disability from MEDICARE

    NYC and the MTA have recently approved five bus routes in each of the boroughs for free rides to begin before September 2023. The program will run at least six months:

    Bx18 A/B (Bronx)

    B60 (Brooklyn)

    M116 (Manhattan)

    Q4 LCL/LTD (Queens)

    S46/96 (Staten Island)

    https://new.mta.info/  


    Long Island Rail Road (LIRR)

    The Long Island Rail Road is the busiest commuter railroad in North America, carrying approximately 200,000 customers each weekday on 947 daily trains.


    Metro Transit Authority (NYC)

    The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined.

    New York City Transit

     2 Broadway, D17.111

    New York, NY 10004

    Phone: (646) 252-2654

    Assistant Director / Alberto Roidan

    Phone: (646) 335-2967

    Alberto.Roldan1@mtahq.org

  • Clothing for Veterans

    Veterans Affairs Clothing Allowance

    If your clothing has been damaged by your prosthetic or orthopedic device (such as a wheelchair) or by the medicine you’re taking for a skin condition, you may be able to get money each year to help you buy new clothes. This is called an annual clothing allowance. Keep reading to find out if you may be eligible.

    Am I eligible for these benefits from VA? You may be eligible for a clothing allowance if you meet the requirements listed here. One of these must be true:

    • Your prosthetic or orthopedic device damages your clothes, or

    • Your skin medicine causes damage to your outer clothing (like your pants or shirt) that can’t be repaired

    And this must be true:

    • You need this device or skin medicine because of an injury or illness related to your military service (called a service-connected condition).


    Bronx Vet Center

    2471 Morris Avenue, Suite 1A

    Bronx, NY 10468-5450

    Direct line: (718)367-3500


    Heroes’ Mile 

    2775 Big John Drive

    DeLand Florida 32724

    admissions@HeroesMile.com

    Administration: (386) 337-7957

     

    Save a Suit

    2 Park Lawn Drive, Suite C

    Bethel, CT 06801

    Direct Phone: 1-203-456-6801

    Email Inquiries: admin@saveasuit.org 

     

    Clothing for Veterans - Catholic Charities 

    The Veteran’s Clothing Closet

    212 Slater Street

    Paterson, NJ 07505

    David Pearson

    Phone: (973)818-3601


    Vietnam Veterans of America

    ClothingDonations.org is a service of Vietnam Veterans of America. We’ll pick up your used clothes and household goods at your convenience and use them to support programs that address the concerns and needs of all veterans. 

    8719 Colesville Road, Suite 100

    Silver Spring, MD 20910

    301-585-4000




NYC Metro Transit Authority:

The NYC MTA consists of the New York City buses, subways, and ferries. The Fair Fares NYC is a city program created to help New Yorkers with low incomes manage their transportation costs. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount ($1.45) on subway and eligible bus fares:

  • Individuals 65 years or older
  • A yearly income under $14,580
  • Receiving disability from MEDICARE

NYC and the MTA have recently approved five bus routes in each of the boroughs for free rides to begin before September 2023. The program will run at least six months:

  • Bx18 A/B (Bronx)
  • B60 (Brooklyn)
  • M116 (Manhattan)
  • Q4 LCL/LTD (Queens)
  • S46/96 (Staten Island)

https://new.mta.info/  


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